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Windows FAQ

What should I do if "Cannot install this application" prompt appears?

If you see a "Cannot install this application" prompt, it might be due to:

  1. Windows system version is too low
  2. System security settings blocking the installation
  3. Installation package is corrupted

Solutions:

  1. Make sure your Windows system version is Windows 10 1809 or higher
  2. Run the installer as administrator
  3. Re-download the installation package and try again

What if the program fails to start?

If the program doesn't start, check:

  1. Whether you're running it as administrator
  2. Whether other programs are occupying the relevant ports
  3. Whether the system firewall is blocking the program

How to solve port occupation issues?

If you encounter port occupation:

  1. Open Command Prompt (run as administrator)
  2. Enter netstat -ano | findstr "port number" to find the process occupying the port
  3. Use taskkill /F /PID process_ID to terminate the process occupying the port

How to import configuration files?

  1. Click the "Import" button in the top right corner of the interface
  2. Select your configuration file (.yaml format supported)
  3. Confirm the import

What to do if the configuration file format is incorrect?

If the configuration file format is incorrect:

  1. Check if the YAML syntax is correct
  2. Ensure the configuration file is encoded in UTF-8
  3. Refer to the official documentation to check if the configuration items are correct